Shipping policy

Last updated: 08-DEC-2025

1． Shipping Fee

We offer free standard shipping on orders over $89. For orders below that, standard shipping costs $6.99, while express shipping is available for $11.99. Please note that PO box addresses are not accepted for delivery.

Shipping Option

Shipping Cost (USD)

Free VIP Shipping or

Order Value $89.00 and up

FREE

Standard Shipping for

Order Value $0.00 - $88.99

$ 6.99

Express Shipping

$ 11.99

 

2． Shipping Time

a. Processing Time: After payment, it takes 1-2 working days to process your order (excluding pre-orders).
b. Shipping Time: Delivery times vary by location and shipping method. For U.S. customers, standard shipping takes 7-12 business days, while express shipping takes 5-8 business days. For Canada, standard shipping takes 7-10 business days, with no express option available. Other countries, it takes 10-14 business days.

 

Country

Standard Shipping Time &

Free VIP Shipping

(business days)

Express Shipping Time

(business days)

U.S.

7 - 12

5 - 8

Canada

7 - 10

5 - 8

 

We will do our best efforts to deliver your package quickly and safely. If you have any questions during this period, please contact us via E-mail at service@awardbrandco.com.

3．Shipping Territory

We currently do not ship to U.S. territories (Hawaii, Alaska, Puerto Rico, etc.) or military addresses. Additionally, we do not ship to all countries—please contact us if you have questions.

4．Duty and Taxes

In most countries, you won’t need to pay additional duties or VAT. However, some regions like Canada may require these payments. 

5． Order Tracking

Once your order ships, you’ll receive a tracking number via email to monitor its progress.Please remember that shipping times exclude weekends and holidays, and we can’t offer refunds for delays caused by external factors like natural disasters or carrier issues. Please check this link for order Tracking. ORDER TRACKING.